In effect as of January 1st, 2025
These terms and conditions of sale (hereinafter the "Terms") govern, without restriction or reservation, all services offered by Antithèse V2, trading under the brand name Dooyoocom, to any individual or legal entity acting for purposes within the scope of their professional activity (hereinafter the "Client"). Any order implies the Client's full and unreserved acceptance of these Terms, which the Client acknowledges having reviewed prior to placing their order. These Terms prevail over any other Client document, including their general purchasing conditions.
The purpose of these Terms is to define the rights and obligations of the parties in connection with the supply by Dooyoocom of the following services:
These Terms apply equally to services sold as a monthly no-commitment subscription (Starter, Pro, Boost, OCM plans) and to services sold individually as "à la carte" or "one-shot" engagements.
All à-la-carte services are subject to a named quote, valid 30 days from its issue date. The contract is formed upon Dooyoocom's receipt of the quote, dated, signed and bearing the handwritten note "bon pour accord" (approved), or upon any express electronic acceptance (electronic signature, confirmation email, validation in the client area).
Subscription plans can be activated:
Order validation constitutes unreserved acceptance of these Terms and, where applicable, the detailed plan description published on the website on the day of subscription.
Subscription prices are listed both excluding VAT and including VAT on dooyoocom.com. They are in euros and may change; any price change is notified to the Client with a minimum 30-day notice and applies only from the next billing cycle.
| Plan | Monthly price (incl. VAT) | Commitment |
|---|---|---|
| Starter | €79 (≈ $85 / £68) | No commitment |
| Pro | €199 (≈ $215 / £170) | No commitment |
| Boost | €349 (≈ $378 / £298) | No commitment |
| OCM — Outsourced Communication Manager | €590 (≈ $640 / £505) | No commitment, limited spots |
USD and GBP equivalents are indicative only; billing is performed in euros (EUR). Your bank or card issuer applies the conversion rate at the time of debit.
Subscriptions are paid by recurring automatic card debit, processed by our payment provider Stripe. The first installment is debited on the subscription date; subsequent installments on the same calendar day each month. The Client expressly authorizes Dooyoocom and Stripe to perform these debits for the entire duration of the subscription.
For à-la-carte services, payment is structured as follows:
Engagements below €500 (incl. VAT) are payable in full on order.
In accordance with article L.441-10 of the French Commercial Code, any late payment automatically gives rise, with no reminder required, to:
If an automatic debit fails, Dooyoocom reserves the right to suspend all or part of the service after a formal notice that remains uncured for 15 days.
Subscriptions are concluded for an indefinite term, with no minimum commitment. They renew automatically on a month-to-month basis until terminated by either party in accordance with the provisions below.
The Client may terminate their subscription at any time, with no fee or penalty, by simple notification to contact@dooyoocom.com or from their client area. Termination takes effect at the end of the current billing cycle; no pro-rata refund is due for the partial month.
Dooyoocom may terminate the subscription as of right, without compensation, in the event of: (i) persistent payment default, (ii) material breach by the Client, (iii) abusive, illegal or improper conduct, or (iv) Client-supplied content that contravenes the law or the rights of third parties.
Upon termination, the website is taken offline within 30 days. Within the same period, the Client may request export of their content (text, images, database) in standard format. The domain name, if held by Dooyoocom on behalf of the Client, can be transferred upon request, provided all payments are up to date.
In accordance with article L.221-3 of the French Consumer Code, the right of withdrawal applicable to distance contracts applies only to professionals employing five or fewer staff and where the contract subject matter falls outside their main field of activity.
Where applicable, the Client has 14 calendar days from contract conclusion to exercise their right of withdrawal, with no obligation to provide reasons. To do so, the Client sends an unambiguous request to contact@dooyoocom.com.
Express waiver: in accordance with article L.221-25 of the French Consumer Code, when the Client expressly requests immediate performance of the service before the withdrawal period ends, they acknowledge losing their right of withdrawal once the service is fully performed. This express waiver is collected at the time of subscription.
Dooyoocom undertakes to deliver its services with care, in accordance with industry best practice and within the agreed timeframes. Unless expressly stipulated otherwise, Dooyoocom's obligations are obligations of means and not of result, in particular regarding SEO, marketing performance and search engine visibility.
The Client undertakes to:
Dooyoocom shall in no event be liable for indirect damages suffered by the Client, including loss of revenue, loss of profit, loss of customers or damage to image. In any event, Dooyoocom's total liability under the contract is capped at the amounts actually received for the disputed service over the twelve months preceding the event giving rise to the damage.
Subject to full payment, Dooyoocom assigns to the Client, on an exclusive basis, the economic rights of exploitation (reproduction, representation, adaptation) on final deliverables (logo, brand guidelines, visual identity, custom-written content), for the legal term of protection, worldwide and on all media.
The following remain the exclusive property of Dooyoocom: (i) methodologies, know-how and internal tools, (ii) intermediate working files, (iii) generic, reusable technical developments, (iv) source code of proprietary themes and plugins used for subscription websites.
Websites delivered as part of a monthly subscription remain hosted on Dooyoocom's technical infrastructure. Termination of the subscription causes the site to be taken offline (cf. article 5.4). A buy-out option for the website and its source code may be proposed to the Client, subject to a separate quote.
Unless the Client objects in writing, Dooyoocom reserves the right to cite the Client as a commercial reference and to display the work performed on its portfolio, website and marketing materials.
Each party undertakes to keep strictly confidential any commercial, technical, financial or strategic information communicated by the other party in connection with the contract. This obligation lasts for the full term of the contract and for 3 years after its end.
Processing of personal data of the Client and end-users is performed in accordance with EU Regulation 2016/679 (GDPR) and French Act no. 78-17 of January 6, 1978, as amended. Detailed terms are set out in our Privacy Policy, which forms an integral part of these Terms.
Neither party shall be liable for any failure to perform its obligations resulting from a force majeure event as defined in article 1218 of the French Civil Code and by French case law: natural disaster, fire, armed conflict, generalized strike, pandemic, major failure of a third-party service provider (hosting, telecom operator, social media platform).
Dooyoocom reserves the right to amend these Terms at any time. Amendments are notified to the Client by email with a 30-day notice before they enter into force. Failing termination by the Client within that period, the new Terms are deemed accepted.
In case of dispute, the parties shall first endeavor to find an amicable solution before any judicial action. Eligible business clients under the French Consumer Code may use the consumer mediation service free of charge:
In accordance with article 14 of EU Regulation no. 524/2013, the European Commission also provides an online dispute resolution platform: ec.europa.eu/consumers/odr.
These Terms are governed by French law. Failing amicable resolution, and subject to applicable mandatory provisions, any dispute relating to their formation, performance, interpretation or termination falls under the exclusive jurisdiction of the courts having territorial competence over Dooyoocom's registered office, namely the Commercial Court of Béziers (France), including in the event of multiple defendants or third-party proceedings.